Job Description

Salary: $61,000 - 101,000 per year Requirements:

• We expect you to bring 5+ years of experience, or equivalent expertise, in product delivery, program delivery, or a closely related field.
• You should have a strong grasp of delivery practices and a proven record of driving continuous improvement measured through delivery KPIs.
• Experience in product or platform-wide release management, including deployment workflows and delivery approaches, is required.
• You need effective communication and team-building abilities, with the skill to align stakeholders on priorities, milestones, and tradeoffs in clear, inclusive language.
• You must be able to lead end-to-end intake and planning activities, including demand shaping, prioritization, and dependency coordination.
• You should be capable of managing delivery risk, including tracking security and risk issues, escalation, and mitigation planning to safeguard commitments.
• Proficiency with agile tools and backlog operations, such as Jira, is needed, including planning, reporting, and maintaining backlog quality.
• You need experience maintaining resource allocation data with accuracy, consistency, and operational discipline.
• You should be able to analyze and visualize process data to generate actionable insights such as cycle time, throughput, aging work, and SLA performance.
• You need an understanding of public cloud providers and capabilities, with AWS required and exposure to Azure and/or GCP preferred.
• Preferred: strong knowledge of the product development lifecycle, design, and data analytics.
• Preferred: proficiency using Copilot in VS Code to build scripts for data manipulation and visualization.

• We lead end-to-end product delivery across CFS, from intake through delivery closure, and track measurable outcomes such as on-time delivery, throughput, and cycle-time trends.
• We execute backlog planning and prioritization, turning aggregate demand and team capacity into an actionable plan with clear commitments and dependencies.
• We reduce delivery risk by coordinating security and risk issue intake, triage, and resolution tracking, and by escalating blockers early to protect timelines.
• We drive feasibility decisions by combining resource availability, technical constraints, and stakeholder needs into clear go/no-go recommendations.
• We report product performance using transparent metrics and dashboards covering delivery predictability, aging work items, change volume, and customer-request SLA adherence.
• We partner with CFS leaders to refine quarterly planning, including demand aggregation, capacity planning, and visualizing delivery results across portfolios.
• We automate process improvements through scripting workflows, using Copilot in VS Code to enhance data handling, reporting speed, and consistency.
• We manage CFS-wide resource allocation data in shared systems, keeping plans and allocation changes accurate and auditable.
• We coordinate deadline adherence across customer feature requests, cybersecurity items, and application owner communication changes, ensuring clear ownership and follow-through.
• We coach teams on effective formation and execution rituals, strengthening delivery discipline and improving planning and execution maturity over time.
• We administer backlog management in Jira, improving hygiene and traceability through consistent statuses, stronger acceptance criteria, and fewer stale tickets.

• AWS
• Azure
• Cloud
• Copilot
• GCP
• Support
• JIRA
• Marketing
• Security
• VS Code
• DevOps

More:

We are collaborating through hackajob with J.P. Morgan to find exceptional professionals for this Product Delivery Manager role within Cloud Foundational Services (CFS), Infrastructure Platforms. In this position, we focus on improving the delivery of cloud platform products through data-driven methods, automation, and predictable execution. JPMorganChase is one of the oldest financial institutions, serving consumers, small businesses, and major corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and we operate across investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. We offer a competitive total rewards package, with base salary based on role, experience, skill set, and location, plus eligible commission or incentive compensation. We also provide a range of benefits and programs, including comprehensive health care, wellness centers, retirement savings, backup childcare, tuition reimbursement, mental health support, and financial coaching. We value diversity and inclusion, provide equal opportunity, and support reasonable accommodations. Our Corporate Functions team spans finance, risk, human resources, and marketing, helping set our businesses, clients, customers, and employees up for success.

last updated 41 week of 2026

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