Job Description
We are seeking a proactive Interconnection Customer Support Specialist to serve as the vital link between our innovative solar solutions and our valued clients. You’ll join a mission-driven team dedicated to making solar integrated, accessible, and seamless. We offer a flexible remote work structure and a supportive, high-energy culture where your contribution directly accelerates the adoption of clean energy.
salary: $32 - $34 per hour
shift: First
work hours: 9 AM - 5 PM
education: High School
Responsibilities
Responsibilities: - Manage the technical, regulatory, and administrative processes required to connect solar and battery storage projects to the electric utility grid.
- Oversee complex workflows and task management to identify and resolve bottlenecks, ensuring projects meet critical activation milestones.
- Serve as the primary point of contact between developers, engineers, utility companies, and homeowners
- Educate clients and partners on Timberline Solar product features, lease terms, and purchase agreements, ensuring all documentation is executed accurately and timely.
- Partner with Sales, Operations, and third-party financing teams to maintain detailed client records within Salesforce
- Manage high-touch communications across email, SMS, and phone
What You'll Bring - 4+ years of professional experience in a customer-facing role
- 2+ years of dedicated experience within the Solar Industry
- Proficiency with Salesforce or similar CRM platforms
- Experience specifically within new home construction or enterprise-level solar processes. (Preferred)
What's in it for You - Pay Rate: $32.00 – $34.00 per hour
- Work Flexibility: 100% Remote (Contracted for 6 months )
- Shift: Standard 9:00 AM – 5:00 PM PST.
- Innovative Environment: Work with "Timberline Solar," the world's first nailable solar shingle, in a company culture that values innovation and urgency.
Skills
- Solar Energy
- Home Construction
- CRM
- Salesforce
- Customer Relations
Qualifications
- Years of experience: 4 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Job Tags
Hourly pay, Permanent employment, Temporary work, Work experience placement, Local area, Remote work, Flexible hours, Shift work